Core Edition Software Support

Troubleshooting

• My new media I added is not playing
• What File Types are supported?
• Windows application not automatically launching at start up

Admin

• User Playlist and Channel access
• User settings

Release Notes - Core Edition

• Windows Player Version 1.0.6 released, Bugs fixed and New features
• Designer Templates
• Core Edition edition 2.017.2 released
• Core Edition Windows Player 1.0.3 released
• Core Edition 2.017 Player released (Android)
• Core edition Windows player version 1.01 released

See all 11 articles

Designer

• Duplicate a Page
• Assign a Page or a Collection to a Playlist
• Create a Collection
• Creating a Page

General Help

• Information for IT administrators
• Login to the Core Edition

Reporting

• Reports Types overview
• User Audit report
• Proof of playback report
• Scheduled reports

Playlists

• Setting an Expiry date on Media assets
• Creating a new Playlist
• Assign a Playlist to a Channel
• Preview a Playlist
• Scheduling- Playlist and Channel
• Shuffle playlist media in a Playlist

Channels

• Collating Playlists in Channels
• Creating a Channel
• Change Channel- move player to a different Channel

Media

• Media Folders- Create a new folder and add Media
• Adding your Media- Single files
• Add multiple content files to the Media store
• File names and character use
• Supported Content types
• Video encoding recommendations

See all 7 articles

Networks - Core Editon

• Add a media player to your network
• Network Health status

User guide

• Download your quick start guide