You can instantly view the status of your player network using the network health monitoring page.
Click Network in the menu and then click the Network Health tab to instantly see the status of your network.
The system uses a simple red/green indicator to show you if the player is offline or online and is updated every 15 minutes. If the player shows as offline this could be due to internet outage or the player process isn’t running.
If you click on a player in the list the additional information is also provided.
Last Contacted - The time when the player last made contact with the cloud server.
Playlist Generated - The time when a playlist was last created which would have affected the playback, such as adding a new piece of content to a playlist the player was already displaying.
Publish Changes - The time when a Publish Changes was last performed that would have affected the player. This can be useful to check if a change to a playlist was actually sent to a player.
Subscription Expiry: The date and time when the subscription for the player will end. After this date/time the player will stop playback and go black.
Player Version: The version of the player software installed on the playback device.
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